Postage + Click & Collect

 AUSTRALIAN POSTAGE:

We offer tracked postage on all of our parcels through Australia Post. 

Our Australian postage options are:

Please carefully and correctly enter your details during the checkout process (including your email address) to ensure that you receive your order updates and tracking details. An email will be received upon placing your order to confirm your items and details, and a secondary email will be received once your order has been posted with details for you to track your parcel through AusPost.

All tracking updates and delivery timeframes for your parcel can be found via Australia Post’s website once you have recieved your tracking number, however it is important to remember that these timeframes are estimates only, and will be updated in accordance with scans and movements directly through the Australia Post network.

 

 

  Exciting news, Polly & Pop now offer international postage! We have standard post rates set for New Zealand, Canada & United Kingdom which are as follows:

 

Once your parcel has been collected by one of our shipping partners or lodged through Australia Post, Polly & Pop can not accept responsibility for any discrepancies in postage or delivery, including delays, missed deliveries or lost items.

If you experience any issues with tracking, delays, or delivery please get in touch as soon as possible via email pollyandpop@outlook.com so that we can contact Australia Post to try and find the fastest resolution available. Please note that while we will follow all steps possible to resolve any postage issues - including lodging enquiries and engaging with AusPost agents via live chat - unfortunately we have no control over how long your items will take to arrive once they have been passed on for delivery.