Ordering

Here at Polly & Pop, all items are individually handmade upon receiving your order. Our current turnaround times will always be displayed on the banner at the top of our website, however these are only an estimate and are subject to increase during busy periods + new releases. PLEASE NOTE: we do not offer cancellations or refunds due to change of mind or wait times not being factored in upon placing your order

Please ensure to enter all of your details properly when placing your order, including your email address so that you receive accurate and up to date information regarding tracking updates etc. Please note that we do not accept responsibility for customer details not being correctly entered when ordering and will use the information provided by you directly for contact and shipping updates